Frequently asked questions

Search for the destination, choose your dates and number of guests, select the home you like and book. You can contact the host before confirming for any question or detail.

Yes, always. The price you see is the price you pay. No added checkout costs, no last-minute hidden taxes. Full transparency.

Absolutely. You can send the host a direct message through the app chat even before confirming the booking. Questions, details, local tips: everything is direct and transparent.

Payment is made securely by credit card or PayPal when booking. Your data is protected with encryption. The payment is released to the host only after check-in is confirmed.

It depends on the cancellation policy chosen by the host, clearly shown on the home page before booking. The options are Flexible, Moderate or Strict.

Each listing is verified. You can read reviews from previous guests and contact the host directly to request additional photos or clarify any doubts before booking.

First contact the host through the app chat. If the issue is not resolved, our support team is available 7 days a week to help you find a solution.

Yes. Hosts are verified when they register. Payments are protected and are not released to the host until check-in is confirmed. Your safety is our priority.

Yes. Many homes accept bookings even a few days in advance. Use the available-now filter to find last-minute options.

Yes. ItaBnb is available on the App Store and Google Play. Search, book and manage your stay directly from your phone, wherever you are.

Listing is completely free. You pay no monthly fee or fixed cost. You only pay a 10% commission on bookings actually received. No risk, no surprises.

Only 10%. For comparison, Airbnb can reach 20% and Booking.com 18%. With ItaBnb you always keep 90% of what you earn.

You receive the payout within 24-48 hours of the guest’s check-in, directly to your bank account or PayPal. No waiting, no hassle.

Yes, absolutely. Many hosts use multiple platforms at the same time. You manage your calendar and availability from your host dashboard. No exclusivity constraint.

You manage it directly with the guest through the integrated app chat. You can agree before arrival on times, keys and any detail. Maximum flexibility.

We recommend requesting a security deposit at booking, which you can set directly from your listing. We are also working on dedicated insurance coverage.

Yes. You can set bookings to request instead of instant booking. This lets you read the guest profile and decide whether to accept before confirming.

Register for free, upload photos, add description and prices. In less than 15 minutes your home is online and visible to thousands of travellers across Italy.

Yes, always. From the host dashboard you can block any period at any time. No communication needed; the calendar updates in real time.

You can list entire apartments, villas, holiday homes, private rooms and bed & breakfasts. Any type of accommodation is welcome on ItaBnb.